Notification of Industrial Action has been received for a partial withdrawal of services at Awanui Labs from 28 April – 11 May.
The industrial action will impact referrers and patients as per below:
Additional Testing (Test Adds)
- Additional tests can NOT be added to samples already received
- Order all the tests you may need for each patient
- If additional tests are required a new request and a new sample will be required.
Microbiology
- Turnaround times may be delayed.
Collection centres
- Patients who are required to pay for their blood tests may have a longer than usual wait or they may be redirected to an alternative collection centre
Patient Bookings
- Advise patients to use the online booking system to make a blood collection appointment
- Avoid using the call centre to make a booking.
- Expect longer than usual wait times.
Call Centre
- Use our website for non-urgent general enquiries
- Expect longer than usual wait times if you need to call the call centre.
Awanui respects the right of union members within our organisation to strike, and we understand these periods in the business can create a challenging environment.
We thank you once again for your continued understanding and support during this time.